Refund & Cancellation Policy

1. Our subscription model

• AutoDM Pro is billed as a single payment per period — monthly (₹299) or yearly (₹2,999).
• There is no auto-renewal. We never charge your payment method again automatically. When your period ends, your account simply moves back to the Free plan.
• We email you 7 days before your Pro period ends as a renewal reminder.
• New users receive a 30-day free Pro trial on connecting their first Instagram account — no card required and no charge.

2. Cancellation

Because Pro is a one-payment-per-period subscription with no auto-renewal, there is nothing to cancel to avoid future charges — if you choose not to continue, simply do not renew when your period ends.

• You keep full Pro access until the end of the period you have already paid for.
• You may stop using the Services at any time without penalty.
• You can delete your account entirely at any time from Settings → Account → Delete Account, or by emailing support@autodm.pro.

3. Refunds

All payments are final. As AutoDM is a digital service delivered instantly, we do not issue refunds for partially used billing periods, except where required by applicable law. Your Pro access remains active until the end of the period you paid for.

We will, however, review and process refunds in the following cases:

• Duplicate charge — you were billed more than once for the same subscription period.
• Failed activation — your payment was debited but your Pro plan was not activated and the issue cannot be resolved by re-syncing your account.
• Erroneous or unauthorised charge — a charge you did not authorise or that resulted from a technical error on our side.

Other billing-related disputes are reviewed on a case-by-case basis. Please write to us and we will work with you in good faith to reach a fair resolution.

4. How to request a refund

Email support@autodm.pro from your registered account email within 7 days of the charge, and include:

• Your registered account email
• The Cashfree order ID or payment reference (from your payment confirmation)
• The date and amount of the charge
• A brief description of the issue

5. Refund processing time

Once a refund is approved, it is processed through Cashfree to your original payment method. Refunds typically reflect within 5–7 business days, though the exact timing depends on your bank or payment provider. We will confirm by email once the refund has been initiated.

6. Contact

For any billing, cancellation, or refund query, please reach out:

AutoDM
Email: support@autodm.pro
Phone: +91 8008413194
H.No. 806, ITI Layout, 12th Main Road, Sector 7, Bengaluru, Karnataka 560068, India